Resident information

Resident Guidelines

Welcome Home! Thank you for choosing Park Center Seven Oaks!


MANAGEMENT CONTACT INFORMATION:

Our team is committed to providing all residents professional and timely responses to all questions, concerns, and needs. Please share anything you feel needs addressing, ideas for improvements, and anything else you feel may help residents feel more at home at Park Center.

For general or leasing inquiries

Call (661) 584-4838 or email parkcenter@fah.com

Maintenance Requests

All maintenance or repair needs must be submitted via the Maintenance Request form on the Resident Portal. When submitting the request, you will be given the option to provide permission for our maintenance staff to enter or for us to schedule a time for you to be present. Except in emergencies, maintenance requests are generally addressed within 24 hours and performed Monday-Friday during normal business hours. Please do not email the property directly with maintenance requests.

After-Hours Maintenance Emergencies

For emergency repairs requiring immediate attention, please call (661) 584-4838 and follow the prompts, or text our 24/7 smart maintenance line at (805) 666-3907 to quickly alert us to issues. Please refer to our after-hours emergency guidelines on our website. Please use this line only for true emergencies.

After-Hours Noise Complaints or Security Issues

For after-hours noise complaints or security issues, please call (661) 584-4838 and follow the prompts, or text our 24/7 smart maintenance line at (805) 666-3907 to quickly alert us to issues. If a staff member is unavailable, your call will be promptly returned once the office reopens. If you feel your safety is at risk, please call 911. If the problem is not serious enough to involve the police, we would still like to know about it so that we can address the issue properly. Please leave us a voicemail or email parkcenter@fah.com describing the problem in detail, including any recordings of the noise.

After-Hours Parking Complaints

For after-hours parking complaints, please call (661) 584-4838 and follow the prompts, or text our 24/7 smart maintenance line at (805) 666-3907 to quickly alert us to issues. If someone is parked in your assigned space, the security guard or a staff member on duty will tag and tow the vehicle once the message is received. Please also take a photo of the illegally parked vehicle and email it to parkcenter@fah.com.


General information:

Access System

Each adult resident listed on the Rental Agreement will be provided with one mobile credential to open the electronic deadbolt to your apartment home. This credential also allows access to the Leasing & Clubhouse Building, Fitness Club, pool gates, and entry vehicle gates.

Entry Gate

You will receive a sticker for your vehicle dashboard that will open the gates. Alternatively, you can also put your mobile device close to the black reader to open the gate. If you wish to allow visitors access, please have them scroll through the entry directory box to find your last name and have them push the call button, which will call your registered phone number. You will then be able to open the gate for your visitors by pressing 9 from your phone.

Paying Your Rent

Monthly rent payment is due, in advance, on the first day of each month. For your security and convenience, your monthly payments are made through the secure Park Center Resident Portal via electronic check, debit card or credit card. There is no fee for an electronic check. Monthly Auto-Pay can be set up from the Payments tab in the top menu. You will need to add a payment account first. Auto-Pay will begin on the start date you select and continue until the end date you enter. If a payment is due before your Auto-Pay start date, please use the Make a One-Time Payment option.

Electric Service

An electric service account should be set up with PG&E before move-in by calling 1-800-743-5000 or visiting www.pge.com. The service start date must match your lease start date. PG&E will bill you monthly via postal mail or electronically and provide instructions to create an online account for bill payment. If you are concerned about power outages, consider subscribing to PG&E’s notification service.

Water Service

Park Center is contracted with a third-party billing provider, Conservice, for water service billing. Your water charges will be automatically posted to your account by the 20th of each month for the previous month’s usage and will become due on the following 1st of the month. One-time or recurring payments can be set up through your Resident Portal. The monthly bill will also be available in your Resident Portal documents section.

Fiber Optic Internet Service

The Internet Service provider is Mereo. Your internet connection is ready and waiting for you! At move-in, our leasing office will add you to the Mereo Resident Portal. You will receive an email from Mereo with instructions to activate your account and get your Wi-Fi network name and password. Mereo support is happy to assist you 24/7 in troubleshooting your wireless connections to achieve optimal performance. A router has been installed in each apartment home and no extra equipment is needed for internet access. Your internet is “always on.” For the best Wi-Fi experience, connect to the dedicated wireless access point within your unit. For a hardline connection, simply plug one end of an Ethernet cable into the port on your device and the other into the main feed port in the faceplate within your living room and enjoy! Your monthly internet access fee of $35.00 will be automatically posted to your Resident Portal account the 1st of each month. One-time or recurring payments can be set up through your Resident Portal. Additional registration information can be found here.

Parking

Please park only in your assigned parking space and ask your guests to park only in guest parking. A $50 fine will be assessed to any resident who parks or has a guest park in another resident’s assigned parking space. Once a resident reports an illegally parked car, it will be towed. Please drive slowly and responsibly and keep the music volume in the car down when driving through the property. Parking rules can be found here.

Trash and Recycling

Trash and recycling bins are located throughout the property near the perimeter carports. Please do not dump furniture or any oversized items, such as mattresses, in the bins as the trash service charges extra to pick up those items. All cardboard needs to be broken down and placed in recycling containers. Styrofoam is not recyclable; please place it in the regular trash containers. Green organic waste bins are located throughout the property. Californians are now required to divert all organic waste from the landfill, including food scraps, yard waste, paper products, and other organics. For more information on recycling, visit https://www.bakersfieldcity.us/374/Garbage-Recycling and visit your Resident Resources section for guides and tips.

Water Heater

Your apartment home is equipped with a high-efficiency hybrid water heater system located on your patio or balcony. The display on the water heater should always read 120 degrees or less and be in Hybrid mode. If yours is not, please let us know so that we can immediately correct the settings. Please do not attempt to change any settings yourself.

For safety, please do not use the water heater closet for storage. Storing items in the water heater closet is a fire hazard. The water heater also needs proper ventilation to function safely.

Heating and Air Conditioning

Your heating and cooling system was designed to be highly efficient and to heat or cool the living areas when and where you need them, unlike a conventional central system. You will notice there are wall units located in the living room and bedroom(s), and each can be controlled separately with your handheld remote for five modes: AUTO, COOL, DRY, FAN, & HEAT. Some of the wall units have a small internal pump to remove condensation moisture (a small amount of water) as it occasionally accumulates during either the cooling or dehumidification (if the system is set to DRY). During the regular cooling process this condensate pump may occasionally run to eliminate condensation, and you may hear an intermittent light buzzing sound (perhaps every 20 minutes or so). Please note: compared to operating your system in its cooling mode, if you choose to run it in DRY mode, this will cause a much more rapid buildup of condensation, and as a result, the pump may run much more frequently. Unless you specifically want to dehumidify your apartment home and are willing to tolerate the additional pumping activity, we recommend that you do not run your unit in DRY mode. If you have additional questions about how to operate your system, we have a manual posted on the Resident Portal and you may also contact our management team.

Electric Safety

The circuit breaker panel is located in your hallway. A circuit breaker may trip if you overload the circuit or a short circuit condition occurs in a device you have plugged in. If this happens, remove the faulty device and unplug other electrical appliances from that circuit before turning the breaker back to the on position.

Use caution when using electric space heaters. Space heaters must be plugged directly into an appropriate wall outlet. Do not use extension cords or power strips with space heaters. Kitchen and bath outlets are protected by a GFI circuit breaker in the outlet. If you trip a GFI outlet, unplug the appliance from the outlet and then firmly press the reset switch on the outlet.


Amenities:

Fitness Club, Pool, Social Lounge and Coworking Center

All the amenities, with the exception of the dog park, are all located centrally on the property. The Social Lounge Coworking Center is located inside the Leasing and Clubhouse Building.. Mobile credentials are required for access. Only occupants of the building are permitted to use these areas. Please be respectful of all equipment and practice safe gym and pool etiquette.

Social Lounge hours: Monday-Saturday 5 am–10 pm

Coworking Center hours: Monday-Saturday 5 am–10 pm

Fitness Club hours: 24/7

Pool and Clubhouse Patio hours: Sunday-Thursday 9 am–10 pm and Friday-Saturday 9 am–11 pm

*Hours are subject to change

Social Lounge Rental

The Social Lounge is available for rent by current residents of Park Center for a maximum of 49 guests. Available hours for rental use are 9:00 am to 10:00 pm Monday through Sunday, for up to 5 hours per reservation. Reservations can be made by contacting the leasing office at parkcenter@fah.com. Reservations are on a first-come, first-served basis. Social Lounge rental does not include use of the Coworking Center or pool area. A $500 rental fee is due at the time of reservation, and a Social Lounge Rental Agreement must be signed prior to the event.

Bike Storage

A locked bike storage room is available near the dog wash which can be accessed with your mobile credential. Bike storage is free of charge, and residents are responsible for providing their own locks.

Dog Park and Self-Service Animal Wash Station

We have created a wonderful dog park onsite for your furry friends to enjoy some off-leash fun and relief. We have also created a state-of-the-art self-service animal wash station, located just east of the Fitness Center! It is designed to provide the optimal care and grooming experience for your beloved animals. We kindly remind animal owners to be responsible by picking up after your animals. In the spirit of maintaining our community’s cleanliness, please note that a $50 fee will be charged to anyone who does not pick up after their animal. Thank you for your cooperation, and let’s keep our community a clean and enjoyable place for all residents and their animals! Please read the house rules before using the dog park and self-service animal wash. The house rules can be found here. *The dog park will be available in summer 2027.

EV Charging Stations

Park Center has Orange Level 2 EV chargers for resident use. Download the Orange Charger app, add a payment card, and turn on Bluetooth. Then scan the QR code on the charger to start. Always end your session in the app when you’re done, and move your vehicle so others can charge. Charging is billed directly by Orange at the rate shown in the app. For help, contact support@orangecharger.com, or report damaged equipment to the leasing office.

Package Deliveries

Park Center offers Parcel Pending smart lockers! Parcel Pending makes it easier than ever to receive your online orders. You will receive an email with a link to register for Parcel Pending upon moving in. Click the link to register and complete your profile.


Friendly reminders:

Smoking

Please be aware that Park Center is a smoke-free property. Smoking (including marijuana and vaping) is not permitted anywhere on the premises. Please ensure that your guests respect this policy.

Noise Level

The quiet enjoyment of Park Center is very important to us and a condition of your lease. So that all residents of the Park Center community can enjoy their time here, we ask that all residents please keep the noise level inside and outside the apartments to a modest level. Per the rental agreement, all residents are entitled to quiet enjoyment of their homes. Some sound from neighbors, like footsteps, doors and conversation, is a normal part of apartment living. If a disturbance goes beyond that, please report it while it’s happening by calling (661) 584-4838 and following the prompts, or texting (805) 666-3907 so our team can verify it. For ongoing issues, we may ask you to complete a Resident Incident/Complaint Form.

Guests

Please email our management team at parkcenter@fah.com if you have a guest staying for 10 or more days.

Outdoor Cooking

Only electric BBQ grills are permitted on patios and balconies.

Pet Policy

Park Center is pet-friendly. Pets are allowed with the Landlord’s prior written permission, a $500 pet deposit and monthly pet rent starting at $35 per pet. All residents must complete a PetScreening profile. To add a pet, please contact us at parkcenter@fah.com. Please clean up after your pet everywhere on the property.

Fuller Apartment Homes, Inc. reserves the right to revise, amend, or update these Resident Guidelines at any time in its sole discretion. The version published on this website constitutes the most current and controlling version. Residents are encouraged to refer to this page regularly throughout their tenancy, as printed copies or prior versions may not reflect current policy.

Updated October 27, 2026

You're invited

Open House

Featuring handcrafted seasonal drinks from Covenant Coffee

The Park Center clubhouse and leasing office, a white building with palm trees in front

Saturday, November 1410 AM – 1 PM

The Clubhouse · 3510 Village Center Pkwy, Bakersfield


Tour our model apartment homes, resort-style pool, fitness club, & clubhouse lounge